Privacy Policy

Privacy Policy

Effective Date: 04 February 2026
Contact Email: support@uaeappliancerepairservice.com

This Privacy Policy explains how we collect, use, and protect your information when you use our website or request our appliance repair services in Dubai and Abu Dhabi. By using our services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information when you contact us, book a service, or use our website:

Personal Information

• Full name

• Phone number

• Email address

• Service address (Dubai or Abu Dhabi)

• Appliance details and service request information

Technical Information

When you visit our website, certain technical data may be collected automatically, such as:

• IP address

• Browser type

• Device information

• Pages visited and usage patterns

This information helps us improve website performance and service quality.

2. How We Use Your Information

Your information is used strictly for service-related purposes, including:

• Scheduling and confirming repair appointments

• Communicating about service updates or technician visits

• Responding to inquiries and support requests

• Improving our services and customer experience

• Maintaining internal service records

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share your information only when necessary, such as:

• With technicians assigned to perform your service

• With service partners strictly involved in delivering the repair

• When required by law or legal authorities

All shared data is handled with confidentiality and only for service purposes.

4. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we work to safeguard your data, no online system can be guaranteed 100% secure.

5. Cookies & Website Tracking

Our website may use cookies or similar technologies to:

• Enhance user experience

• Analyze website traffic

• Understand visitor behavior

You can choose to disable cookies in your browser settings, though this may affect website functionality.

6. Customer Communication

By contacting us or booking a service, you consent to receive communication via phone, WhatsApp, SMS, or email related to your service request. We do not send unnecessary promotional messages without consent.

7. Data Retention

We keep customer information only as long as needed for service records, follow-up support, and legal or operational requirements.

8. Your Rights

You have the right to:

• Request access to your personal data

• Ask for correction of inaccurate information

• Request deletion of your data where applicable

Requests can be made using the contact email provided below.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

📧 support@uaeappliancerepairservice.com